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Privacy policy

Privacy Policy

This Privacy Policy describes how www.vittalussa.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and, with your consent, provide information or advertising related to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Minors

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights.

Using Personal Information

We use your personal information to offer products, process payments, fulfill your order, and keep you updated on new products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with legal obligations;
  • To protect your vital interests;
  • For public interest tasks;
  • For legitimate interests that do not override your fundamental rights and freedoms.

Retention

When you place an order, we retain your Personal Information for our records unless and until you request deletion.

Automatic Decision-Making

For EEA residents, you have the right to object to processing based solely on automated decision-making (including profiling), if this has legal or significant effects on you.

Our processor, Shopify, uses limited automated decision-making to prevent fraud, such as temporary deny listing of IP addresses and credit cards associated with failed transactions.

Your Rights

GDPR If you are a resident of the EEA, you have the right to access, port, and request correction, update, or erasure of your Personal Information. Please contact us to exercise these rights.

CCPA For California residents, you have rights under CCPA to access, port, correct, update, or erase your Personal Information. To exercise these rights or designate an authorized agent, please contact us.

Cookies

We use cookies to optimize your experience on our Site. Cookies help remember your preferences and enhance your browsing experience. You can control cookies through your browser settings, but blocking cookies may impact your user experience.

Do Not Track

We do not alter our data collection when we detect “Do Not Track” signals due to inconsistencies in industry standards.

Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

Contact

For more information about our privacy practices, questions, or to make a complaint, contact us by email at info@vittalussa.com or by mail at:

VITTALUSSA,
Oasiz Madrid, Avenida Premios Nobel, 5,
28850 Torrejón de Ardoz, Madrid, Spain

Last updated: 11/14/2024

If you are not satisfied with our response to your complaint, you may lodge it with the relevant data protection authority.